Frequently Asked Questions


I have a voucher or discount code. How can I redeem it?

Enter the voucher or discount code before you go to the checkout, and click on “Apply discount code”. If the code is valid, the discount will automatically be applied to the total amount. If it is no longer valid, you will receive an error message.


Which vouchers and discount codes can I redeem with you?

You can only redeem discount codes that have been issued by Deep Nature Project itself. We cannot accept discounts from third-party providers.


How often is there a sale or promotion?

We regularly offer discounts or special offers. Simply keep checking back in.


Can I redeem several discounts at once?

No, you can only make use of one voucher or one offer per order. It is not possible to combine different discounts and offers.


Are the rewards that are offered online negotiable?

No, our online rewards are fixed.